We encountered lots of challenges with problems with our house, with the insurance company, and with outdated code issues, but Norman always came through. Norman worked with us every step of the way, including guiding us in dealing with the insurance company. We now wake up every morning to a beautiful, safe, and comfortable home. Norman demonstrated numerous strengths through our process. He understands local codes, architectural and structural principles, has an excellent sense of aesthetics, has high standards, works hard, and takes personal pride in his work. If something goes wrong, he fixes it. If he doesn’t know something, he does the research to find out solutions.
Great work, took the time to do exactly what I asked. Always on time and kept work area clean. Amazing work ethic, made sure job was perfect! Will use again.
I trust [Norman] and I respect him... he’s going to give it to you straight up ... he’s not going to tell you things that aren’t true. If you need it then he’s going to be honest with you about it. He’s not going to sell you something you don’t need. He’s not one of those people.
Norm responded on the same day to my request for an estimate to rebuild a porch. He was informative about the dangerous situation in which my house was left by a contractor who walked off the job. He presented me an estimate that same evening... Two evenings later, he came back to stabilize the porch until he is able to start the project. Norm is very serious about meeting codes and about the ethics of construction work. But he also has a great sense of humor and is most enjoyable to chat with.
Norman had told us when we first hired him, that in his experience, contracting clients ended up being like family, and he was right. Someone working on your home when you are living in it requires a degree of closeness and boundaries. We have come to rely on him, and we feel connected to him and his family.